Content - the basis of customer experiences - originates from numerous functions within enterprises. Read how to manage content in such a fractal context.
Discover the new organizational model that supports content intelligence by incorporating Content Strategy, Content Engineering, and Content Operations practices within an overall Content Services Organization (CSO).
[A] Content Intelligence Framework creates an environment for content engineering to introduce intelligent content and content technology in an enterprise
What is the Semantic Web? Read the introduction to the Semantic Web, how to get started using it, and why we should invest in making our content semantic.
Intelligent Content is structured, tagged and written for reuse across multiple channels. This requires convergence around content between departments.
Content Convergence - What is it and how to prepare content to deliver the best customer experience possible across a multitude of channels and platforms